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Sales and customer service manager

Your responsibilities

  • Managing the sales and customer service team

  • Planning, coordinating and monitoring sales activities

  • Setting sales goals and reporting their achievement

  • Developing sales strategies

  • Building and maintaining relationships with key clients

  • Monitoring the market and competition

  • Educating and training the team on products and services

  • Implementation of the sales budget

  • Analyzing sales data and reporting results

  • Troubleshooting and responding to customer complaints

  • Maintaining sales records and documentation related to customer service

  • Cooperation with other company departments to optimize sales processes and customer service

  • Taking care of the positive image of the company and building the brand on the market

Our expectations

Professional experience as a sales and customer service manager

Knowledge of the industry and market in which the company operates

Ability to build and maintain long-term relationships with clients

Awareness and ability to achieve sales goals

Excellent communication and negotiation skills

Ability to manage a sales team and motivate employees

Focused on achieving high quality customer service

Ability to analyze sales data and create reports

Knowledge of sales techniques and the ability to use them effectively

Independence in action and ability to make decisions

Good work organization and time management skills

Results orientation and readiness to take on new challenges

Ability to work under time pressure and in a dynamic environment

Fluency in English

Knowledge of computer and office software

This is what we offer

stable employment based on an employment contract

attractive remuneration tailored to your skills and a statutory bonus

possibility of professional development in an international company with a Fin-Tech profile

participation in IT projects

development and improvement of professional qualifications

excellent atmosphere in a well-coordinated team

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