top of page
Sales and customer service manager
Your responsibilities
-
Managing the sales and customer service team
-
Planning, coordinating and monitoring sales activities
-
Setting sales goals and reporting their achievement
-
Developing sales strategies
-
Building and maintaining relationships with key clients
-
Monitoring the market and competition
-
Educating and training the team on products and services
-
Implementation of the sales budget
-
Analyzing sales data and reporting results
-
Troubleshooting and responding to customer complaints
-
Maintaining sales records and documentation related to customer service
-
Cooperation with other company departments to optimize sales processes and customer service
-
Taking care of the positive image of the company and building the brand on the market
Our expectations
Professional experience as a sales and customer service manager
Knowledge of the industry and market in which the company operates
Ability to build and maintain long-term relationships with clients
Awareness and ability to achieve sales goals
Excellent communication and negotiation skills
Ability to manage a sales team and motivate employees
Focused on achieving high quality customer service
Ability to analyze sales data and create reports
Knowledge of sales techniques and the ability to use them effectively
Independence in action and ability to make decisions
Good work organization and time management skills
Results orientation and readiness to take on new challenges
Ability to work under time pressure and in a dynamic environment
Fluency in English
Knowledge of computer and office software
This is what we offer
stable employment based on an employment contract
attractive remuneration tailored to your skills and a statutory bonus
possibility of professional development in an international company with a Fin-Tech profile
participation in IT projects
development and improvement of professional qualifications
excellent atmosphere in a well-coordinated team
bottom of page